Privacy Policy

Last updated: June 2, 2026

This Privacy Policy explains how StoryMode Leads ("we", "us", or "our") collects, uses, and protects your information when you use our website at www.storymodeleads.com and our WhatsApp-based lead generation service.

1. Who We Are

StoryMode Leads is a lead generation service that delivers targeted business contact information directly to users via WhatsApp. Our WhatsApp contact number is +1 (217) 865-6298.

2. Information We Collect

We collect the following types of information:

• Contact information: Your WhatsApp number and name when you message us to request leads.
• Service preferences: The industry, location, and type of businesses you ask us to find leads for.
• Usage data: Information about how you interact with our website, including pages visited, time spent, and referring URLs. This is collected automatically via cookies and analytics tools.
• Communications: The content of messages you send to us via WhatsApp or any contact form.

3. How We Use Your Information

We use the information we collect to:

• Deliver the business lead information you requested via WhatsApp
• Process and manage your subscription plan
• Respond to your enquiries and provide customer support
• Improve our website and services
• Send you service-related updates (e.g. changes to pricing or service availability)
• Comply with legal obligations

We do not use your WhatsApp number or personal details to send unsolicited marketing messages.

4. Legal Basis for Processing (UK & EEA Users)

Where applicable under UK GDPR or EU GDPR, we process your personal data on the following legal bases:

• Contract performance: To fulfil the lead delivery service you have requested
• Legitimate interests: To improve our services and prevent fraud
• Consent: Where you have explicitly consented, such as opting in to marketing communications

5. Business Lead Data

The business contact information we provide to you (names, phone numbers, email addresses of third-party businesses) is sourced exclusively from publicly available business directories and public records. We do not purchase, scrape private data, or process sensitive personal data in the course of lead delivery.

6. Sharing Your Information

We do not sell your personal information. We may share your data with:

• Service providers: Third-party tools that help us operate the service (e.g. website hosting, analytics, payment processing). These providers are contractually required to protect your data.
• Legal authorities: Where required by law or to protect the rights, property, or safety of StoryMode Leads or others.

7. WhatsApp & Meta

Our service operates via WhatsApp, which is owned by Meta Platforms, Inc. When you message us on WhatsApp, your data is also subject to WhatsApp's Privacy Policy and Meta's Privacy Policy. We recommend reviewing those policies.

We may use Meta's advertising platform (Facebook/Instagram Ads) to promote our services. Meta may use cookies and tracking pixels on our website for this purpose. You can manage your ad preferences at facebook.com/ads/preferences.

8. Cookies

Our website uses cookies to improve your experience. These include:

• Essential cookies: Required for the website to function correctly
• Analytics cookies: Help us understand how visitors use our site (e.g. Google Analytics)
• Marketing cookies: Used by Meta Pixel and similar tools to measure the effectiveness of our advertising

You can control cookie preferences through your browser settings. Disabling certain cookies may affect website functionality.

9. Data Retention

We retain your personal data only for as long as necessary to provide the service and meet our legal obligations. WhatsApp conversation data is retained for a maximum of 12 months. You may request deletion at any time (see Section 11).

10. Data Security

We take reasonable technical and organisational measures to protect your personal information from unauthorised access, loss, or misuse. However, no method of transmission over the internet is 100% secure.

11. Your Rights

Depending on your location, you may have the following rights regarding your personal data:

• Access: Request a copy of the data we hold about you
• Correction: Ask us to correct inaccurate data
• Deletion: Request that we delete your data ("right to be forgotten")
• Restriction: Ask us to limit how we use your data
• Portability: Request your data in a portable format
• Objection: Object to processing based on legitimate interests

To exercise any of these rights, contact us at: privacy@storymodeleads.com or message us on WhatsApp at +1 (217) 865-6298.

If you are a UK resident and are not satisfied with our response, you have the right to lodge a complaint with the Information Commissioner's Office (ICO) at ico.org.uk.

12. Children's Privacy

Our service is not directed at children under the age of 16. We do not knowingly collect personal data from children. If you believe we have inadvertently collected such data, please contact us immediately.

13. Changes to This Policy

We may update this Privacy Policy from time to time. The "Last updated" date at the top of this page will reflect any changes. Continued use of our service after changes are posted constitutes acceptance of the updated policy.

14. Contact Us

If you have any questions about this Privacy Policy or how we handle your data, please contact us:

• Email: privacy@storymodeleads.com
• WhatsApp: +1 (217) 865-6298
• Website: www.storymodeleads.com